Joanne Côté, “Queen of Coordination,” takes her leave
Joanne Côté’s office bookshelf is filled with awards for her numerous accomplishments, but one in particular stands out: A sparkling tiara. The toy crown…
quality
Appointment of Erin Cook – Quality, Transformation, Evaluation, Valuation, Ethics and Virtual Care
Congratulations to Erin Cook on her appointment as the CIUSSS’s Director of Quality, Transformation, Evaluation, Valuation, Ethics and Virtual Care (DQTEVE&VC), effective June 19. Ms. Cook…
Meet the ethicist
Navigating the ethical challenges of COVID-19 The caller on the line was distraught. His wife was undergoing cancer treatment at the Jewish General Hospital…
How our CIUSSS’s “SWAT team” helps protect vulnerable seniors from COVID-19
They’ve quick, they’re agile, and they move in swiftly to avert a crisis. No wonder they’re known as the COVID-19 SWAT team. Since the…
Let’s celebrate the successes of the DQIEPE
With its solid and varied expertise, the Directorate of Quality, Innovation, Evaluation, Performance and Clinical Ethics supports clinical and administrative departments from a strategic,…
Accreditation Canada awards CIUSSS outstanding score for delivering safe, accessible, person-centred care
CIUSSS West-Central Montreal has earned a nearly perfect score in a preliminary report from Accreditation Canada, whose representatives commended the healthcare network for the…
RXVigilance software: A prescription for optimal access to medication information
In our sometimes overwhelming age of digital information, our users may find any answer to their health question, but how will they know it is…
Closing the loop to celebrate our successes
Have you really seen your project through if you haven’t closed the loop? It is important to celebrate and reflect back on our accomplishments…
Last sprint to the finish line…. Mock visitors drop in just ahead of Accreditation
Staff and Patient Partners recently had the rare opportunity to be investigative reporters for CIUSSS West-Central Montreal. Recruited to carry out mock visits of…
Person-Centred Care: It starts with you!
Why Planetree? Starting in 2019, our CIUSSS will formally adopt the Planetree person-centred model of care. Planetree currently partners with 700 healthcare organizations—spanning the…
Scaling new heights to provide an exceptional Patient Experience
Paula Calestagne is the first in Quebec to be certified as a Patient Experience Professional (CPXP), but it is an achievement she shares freely…
Celebrating our victories with a public pat on the back
As we tend to the day-to-day needs of those who require health care and social services, we come to recognize that a job well…
Keeping in good form
A single CIUSSS West-Central Montreal committee responsible for the standardization of medical file forms has replaced individual committees at sites throughout the network, with…